Tuning Your Communication Instrument
Most patient care people who work with others on a regular basis might agree that one of their most important skill sets is communication. Understanding what we are saying and how we are saying it, understanding the subconscious message we may be sending without knowing it, understanding the “message” patients hear, and understanding how our body language and level of engagement may be speaking louder than our words are all important.
With this in mind, it with great excitement and honor that I prepare to present the following class with my VT hero, Linda Sanet, COVT as part of COVD Annual Pre-Meeting schedule.
A full class description is below:
This course will cover the intangibles of the Vision Therapy room beginning with communication styles (verbal and non-verbal) to ensure each and every patient is treated with mutual respect and dignity, regardless of their individual skill level – following the teachings of psychologists Haim Ginott and Carol Dweck. Teachings will include responses which encourage safety, cooperation, and discussion of other ideas. Emphasis will be given to the Locus of Control and how the understanding that each individual has the ability to control their own outcome. Applications and demonstrations will be a large portion of this course as audience participation will be both welcomed and encouraged as we offer first-hand experiences of the importance of acknowledgment and validation without judgment. Also covered will be the importance of good preparation for each patient and how this facilitates good communication. Other areas to be covered taking patients seriously vs. personally, managing the circumstances rather than reacting to the person, coaching parents through the Socratic method while offering support at home, as well as encouraging the audience members to offer challenging situations they have experienced where applying these methods may be useful.
If you are attending the Annual Meeting, or have considered the pre-meeting courses, we hope you will join us in our communication journey. This class is being presented on April 25th and 26th.
NOTE: Annual Meeting registration closes this Thursday, March 30, so please do not wait. There will be no onsite registration offered this year!
Find pre-meeting registration information HERE.

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